Privacy Policy

1 Introduction

Mulanen Digital Marketing Agency ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mulanen.com or engage with our digital marketing services in Kuwait.

2 Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact information (email, phone number, address)
• Business information (company name, website, industry)
• Marketing preferences and interests
• Communication history with our team
• Payment information for services rendered

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on site
• Referring website and exit pages
• Cookies and similar tracking technologies

3 How We Use Your Information

We use collected information to:

• Provide and improve our digital marketing services
• Communicate with you about projects and services
• Send marketing communications (with your consent)
• Analyze website performance and user experience
• Comply with legal obligations in Kuwait
• Protect against fraud and unauthorized access

4 Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who assist in delivering our services (hosting, analytics, payment processing)
• Advertising Platforms: Google, Meta, and other platforms for campaign management on your behalf
• Legal Requirements: When required by Kuwait law or legal process
• Business Transfers: In connection with any merger or acquisition

We never sell your personal information to third parties.

5 Cookies and Tracking

Our website uses cookies to:

• Remember your preferences and settings
• Analyze website traffic and performance
• Deliver personalized content and advertisements
• Improve user experience across visits

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

6 Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7 Your Rights

You have the right to:

• Access your personal data we hold
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt-out of marketing communications
• Withdraw consent for data processing

To exercise these rights, contact us at [email protected]

8 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Client project data is typically retained for 5 years after project completion.

9 International Data Transfers

Your information may be transferred to and processed in countries outside Kuwait where our service providers operate. We ensure appropriate safeguards are in place to protect your data in accordance with this policy.

10 Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11 Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy regularly to stay informed about how we protect your information.

12 Contact Us

If you have questions about this Privacy Policy or our data practices, contact us: